About Fiji Meimei Care

Who we are

Fiji Meimei Care is a directory of qualified, vetted Fijian childcare professionals across Viti Levu. We're not a babysitting agency. We don't employ the Meimei listed here — they each run their own independent, licensed childcare services. We're the team that's met them, checked their credentials, verified their references, and put them all in one place.

We exist because parents kept asking the same question. For years, families travelling to Fiji through our tour and transfer business would ask: "Can you recommend someone trustworthy to look after our kids for an evening, or a few hours, or a day?" We'd make a phone call, vouch for someone we knew, and the family would have a great experience. The system worked, but it didn't scale.

This site is what we wish every visiting parent had: a place to browse vetted Meimei, see their qualifications, read what other families have said, and contact them directly.

What "Meimei" means

In Fijian hospitality, Meimei is the word used to describe caring for others — and especially the gentle, attentive care of children. It carries the same warmth in Fiji that "auntie" or "nanny" might carry elsewhere, but it's culturally specific to here. The Meimei tradition values patience, presence, songs, stories, and the kind of care that doesn't watch the clock.

Every caregiver on this site is a Fijian woman who's grown up around children and chosen this as her profession. They bring genuine Fijian warmth to the children in their care — and many of them will teach your kids a few Fijian words or songs while they're at it.

How the directory works

We do three things:

We verify credentials. Before a Meimei is listed, we check her qualifications, run a police clearance, speak to her references, and meet her in person. She signs an agreement with us setting out the standards we ask her to maintain. We don't certify the quality of her care — that's between her and the families she works with — but we verify that her credentials are real.

We make her findable. Each Meimei has a profile on this site with her photo, bio, qualifications, areas served, and reviews from past families. Parents can browse, compare, and choose.

We get out of the way. Once you've chosen a Meimei to contact, the conversation happens directly between you and her. You discuss dates, rates, your children's needs. She confirms availability. You pay her directly when the work is done. We don't sit in the middle of the booking, don't take a platform fee, and don't handle payment.

The Meimei you book is the Meimei you've chosen — not whoever's on shift.

What we don't do

We're upfront about this so there are no surprises.

• We don't employ the Meimei. They're independent professionals. Each one carries her own public liability insurance and is responsible for her own service standards.
• We don't process payment. Whatever you pay, you pay her directly — in cash, by bank transfer, or whatever you both agree.
• We don't supervise the care itself. Once a Meimei is matched with a family, the working relationship is between them. If you have a concern, we want to know — but we're not the resort's HR department.
• We don't take responsibility for incidents during care. The Meimei carries her own insurance for that. We recommend you check policy details directly with her when discussing your booking.

This structure is deliberate. Childcare requires trust that runs directly between the caregiver and the family. Our job is to make sure you can trust the credentials of the person you're talking to — not to insert ourselves into the care relationship itself.

Who runs this directory

Fiji Meimei Care is part of the Fiji Tour Transfers family. We're a small, locally-owned team that's been serving visiting families across Viti Levu for years. The same team that organises your airport transfer and recommends your sunset tour also runs this directory.

If you've used us before and trusted us with your travel, you can trust us with our screening. If you're new to us, the Meimei directory is a fair first introduction — careful, transparent, and locally rooted.

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Our screening standard

This is what every Meimei listed on Fiji Meimei Care has done to be listed. The list is short, specific, and verifiable — and we re-check most items annually.

Documentation we collect from every Meimei

Before a Meimei appears on this site, we collect and verify:

1. Valid Fiji Police Clearance Certificate — Obtained directly from the Fiji Police Force, dated within the last 12 months. We sight the original document and keep a copy on file. Renewed annually.
2. Proof of relevant qualification — At minimum, a current First Aid certificate including paediatric resuscitation. Many of our Meimei also hold an Early Childhood Education certificate or equivalent from a recognised Fijian or Australian/New Zealand institution.
3. Two professional references — We contact both references by phone and speak to them in person, not by email. The references come from previous childcare or hospitality work, not personal acquaintances.
4. Proof of public liability insurance — Each Meimei carries her own public liability insurance covering her work as a childcare provider. We sight the policy and confirm it's current.
5. A signed Standards Agreement — The agreement sets out conduct standards, family confidentiality, honest representation of qualifications, notification of any complaint or incident within 7 days, and our right to remove her listing if standards drop.
6. An in-person meeting — Before listing, a member of the Fiji Meimei Care team meets the Meimei in person. We don't list anyone we haven't met.

What we re-check annually

• Updated police clearance certificate
• Confirmation that her insurance and qualifications remain current
• Updated references if her work history has changed

What we add over time

After a Meimei has been listed for at least three months, we ask her past families for reviews. These reviews appear on her profile. We do not edit, filter, or remove genuine reviews — positive or critical. We do remove reviews that breach privacy (naming children, sharing photos without consent) or that we cannot verify came from a real client.

What you should do as the parent

Even with our screening, the most important checks are the ones you do yourself. Before confirming a Meimei:

• Have a video call with her before your trip if possible
• Ask her about her experience with the specific ages of your children
• Discuss your child's routine, allergies, food preferences, sleep habits
• Confirm the rate and what's included
• Ask for the contact details of one of her recent past families if you'd like to speak to them
• Confirm her insurance details if your child has specific medical conditions

A Meimei who's confident in her work will welcome these questions. If she resists them, that itself is information.

How to raise a concern

If you have any concern about a Meimei you've contacted through this directory — before, during, or after a booking — please contact us directly. We take concerns seriously and act on them. Where appropriate, we can:

• Help facilitate a conversation between you and the Meimei
• Investigate the concern with the Meimei directly
• Remove her listing while the concern is being investigated
• Permanently remove her listing if the concern is substantiated

Reach us on WhatsApp at any time.

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We screen carefully because the families who use this directory are trusting us with the safety of their children. We don't take that responsibility lightly, and we're transparent about exactly what we do and don't do because we'd rather be honest than impressive.

If you have questions about our process that aren't answered here, write to us. We'll answer.